Additional Services Details

Have your documents delivered quickly and safely to the Visa Application Centre, and then back to you.

We’ll arrange the return of your documents and passports to the Visa Application Centre, and then back to you - at a time and location of your choosing.

It’s safe, fast and highly convenient.

Save time and travel costs, with no need to make multiple visits to the Visa Application Centre.

Canada visa applicants can sit back, relax, and submit their visa applications from the comfort of a plush lounge, while trained professionals provide end-to-end personalised assistance during the visa submission process, when they opt for our Premium Lounge service.

The Premium Lounge includes:

• Separate lounge with personalised service by dedicated staff

• Refreshments

• Reading Material (Magazines/Newspapers)

• Courier return of passport

• SMS alert on the status of your application

• 4 photographs

• Photocopying service for your documents upto a maximum of 10 photocopies

This service can be availed at the Visa Application Centre at the time of your appointment.

Stay up to date on the progress of your application, with regular SMS updates.

The SMS service always keeps you in the loop - sending an automated message to your mobile phone at key stages of the application process.

Which means no needless worry, no long periods of uncertainty, and no wondering about the status of your application.

Please note:

These updates are currently only available in English.

This service can be purchased during the time of visa submission.

We’ll keep your valuables safe whilst you apply for your visa. To ensure the safety of everyone who visits us, some items are prohibited in the Visa Application Centre.

If you need to bring such items during your visit, we offer an optional Locker service so that you can store your items nearby for convenience.

No hassle, just collect your items at the end of your appointment and get on with your day.

Additional information:

Here you can find a list of items prohibited in the Canadian Visa Application Centre:

• All battery operated or electronic items such cameras, tablets, audio/video cassettes, compact discs, MP3s, floppies, laptops, or portable music players, hard disk drive (HDDs), spy devices, audio recorders, or other devices which can hinder the centre’s functioning.

• Sealed envelopes or packages.

• Any inflammable item such as matchboxes/ lighters/ electric cigarettes /fuel.

• Any sharp objects such as scissors, pen knives or nail filers.

• Weapons, weapon like objects or explosive material of any kind are not permitted in the VAC premises.

Please note: not all prohibited items can be stored in our lockers.

This service can be availed at the Visa Application Centre during your visit

Support your application with high-quality personal photographs.

Want to ensure that your photos meet the required standards, or forgot to bring an image of your own? Not to worry.

Our friendly staff are available to photograph you during your visit to the Visa Application Centre - ensuring that you have a photograph that meets the quality standards required for a visa submission.

It’s quick, affordable and easy - and our staff can handle it all for you.

This service can be availed at the Visa Application Centre during your visit.

Save time and protect your valuable original documents with our Photocopying service.

The quality of your photocopied documents is extremely important to your application, and with our Photocopying service, you can be sure that your documents are ready for your visa application.

We offer fast, high-powered machines working on top-quality paper at our Visa Application Centres.

It’s fast, easy, and affordable.

This service can be availed at the Visa Application Centre during your visit.

Support your visa application with high-quality printed documents.

Whether you need an application form or a supporting document, we offer high-quality printing services at our Visa Application Centres.

Our top-quality inks and papers ensure that your application is clear, legible and fit for submission - meeting the exacting standards required for your visa application.

This service can be availed at the Visa Application Centre during your visit.

• Get your passport delivered quickly and directly to your home or office.

• Safe, fast and convenient – we’ll arrange for safe delivery of your passport at a time and location of your choosing.

• Save time and travel costs, with no need to arrange multiple visits to the Visa Application Centre.